Starting May 30, 2025, the City of Springfield is transitioning from CivicPay to Xpress Bill Pay.
You can pay your bill by either creating an account or paying through guest checkout at the following link:
Please remember the following still apply
If your payment is not posted to your account by 5:00pm on the 10th of the month, a 10% late penalty will be added to your bill
Your TOTAL bill must be paid in full - posted to your account - BEFORE 5:00pm on the 23rd of the month to avoid a $50.00 disconnection penalty and disconnection of services. Service will be re-connected the next business day after payment received
If the 10th or the 23rd falls on a weekend, payment MUST be posted the Friday before to avoid penalties and/or disconnection
Everyone will get one free re-read in a 12 month period. Any other requests will be charged $25.00 per request
Meter tampering will result in a $300.00 fine for the first offence, $500 fine for the second office, and $500 plus a report to the police for the third offence
Any person age 65 and older is qualified for a senior discount. Must present your ID to water department to receive discount
REMEMBER: Failure to receive your bill does not relieve your obligation to pay for services rendered.
THANK YOU FOR YOUR PROMP PAYMENT